I think granting the first class from lostsoul may be better overall.
It would be the most viable solution, combined with a trial. In my opinion the tutorial should stay, but you shouldn't give them a class just so.
I know that the efficiency of a method differs for each player here, I for myself did not have any problems when I started here, and I have been around just for some months.
TsiJiang suggested it somewhere before, that a tutorial where players have to proof that they understood the basics would work better (teach by force). Some kind of dungeon where players first read up the basics and later have to proof that they understand them. They could not just run through it like the most do and they would be rewarded with their class at the end. How?
After reading about the basics, they will be tested. There will be as many trial rooms as subjects taught. For each subject there will be one trial (i. e. Chat Rules, Hero System, Whitelisting, etc). In each trial there will be different paths, maybe 3 or 4, as many as you like. There will be only 1 path leading to the next trial room, it will be the path with the sign telling the right answer to the question asked. All other paths will port the player back to the beginning (or whatever the punishment of choice will be). Here, make sure that they cannot see the destination of the path by crouching or any other trickery. On this way they are forced to do it over and over again until they get the right answer, either by sheer chance or actually remembering it. But they cannot rush it on this way.
The reward at the end of the tutorial would be the class desired and a sign telling them how to choose that class.
The transfer will be for free and they will start with that class after choosing a server.
If you want it to work for the profession as well is up to you.
That is the basic idea behind it.
Most frequently asked questions of newbies:
1. How do I change my class? / How to get a class? / How can I be <class> ?
2. What is LostSoul? / It says I need to master "LostSoul" ? / Why can't I change to <class> ?
3. How to join a town? / Can I join a town?
4. Anyone want to team up?
5. How to master <class/profession> ? / How to lvl up <class/profession> ?
6. Where to go? / Where do I need to go?
7. What can I do on this server?
8. How to create a town? / How can I make a town?
9. Why can't I break blocks? / Why can't I place blocks?
Make sure that they are covered on some way.
They won't tell you what's bad about the tutorial or anything, so you have to do your own research.
Keep in mind, effort will remain pointless for the ignorant ones.
Also do not forget, that regardless of how many Guides you have, it will always be the case that questions will be ignored. You cannot find a solution for that.
It is important:
- That they know where to ask questions and how
- That they have no further problems with picking a class of choice
- That they know where to find all information necessary, in case there is nobody there to ask
- That they know where to go and what to do after spawning in a world
- That they know what the "RPG - Experience" actually is
- That they know the basic commands and if not where to find them
- That they are informed about the current town situation and how to play together